How Much Does BetterHelp Pay Counselors?


Online advice platforms like BetterHelp and Talkspace have gained a lot of traction, especially given the added stresses of recent years caused by major global and regional events. The benefits of online counseling are numerous. It offers a means of connecting with therapists that is easy and convenient for clients, giving them more flexibility to tailor therapy when they need it from the comfort of their own homes.

what about individuals offering advice through these online platforms? As your clientele grows by leaps and bounds, so does your need for quality counselors. If you’re looking to compare BetterHelp vs Talkspace in terms of service, they differ in some of their delivery methods and pricing. However, each platform offers both clients the means to connect securely in a comfortable environment.

How much does BetterHelp pay counselors?

BetterHelp discloses exact compensation scales once the hiring process is complete. However, the rest of the clearing process is fairly transparent. Advisors are paid based on their level of engagement with the platform and their client load. Each BetterHelp counselor earns payment through a commitment based compensation model. BetterHelp does not charge a fee to its counselors, and BetterHelp counselors do not work by the hour.

What is a commitment-based model?

Counselors are compensated based on how often they engage with their clients through live video sessions, phone sessions, or even live chat. Engagement can also feature worksheets, shared journaling, asynchronous messaging, audio messages, etc.

How do counselors succeed in a commitment-based model?

Regular, thoughtful, high-quality interaction with existing clients and taking on new clients when appropriate is the absolute key to success in the engagement-based compensation model. The counselors who earn the most are the ones who take advantage of all forms of outreach to continually connect with and serve new and existing clients. At the core of this model is the live customer session, whether it be via video, chat, or phone.

Receiving payments through the BetterHelp platform

BetterHelp provides specific payment details once you have successfully approved the Clinical Study Assignment and are ready to complete the rest of the BetterHelp review process. Clinical study assignment occurs reasonably early in the onboarding process, before your video interview with BetterHelp, before the accreditation process, and before final approval to go live on the platform. This early placement in the onboarding process will give you ample time to review the compensation program and determine whether or not you want to continue with the process.

Once you sign up for BetterHelp as an advisor and have access to the platform, you will be able to view and track all of your payments through the advisor dashboard. Meanwhile, BetterHelp offers a Earnings Estimate Calculator You can use this to get a rough idea of ​​a counselor’s earnings based on the number of hours you want to work. Adjust the sliding scale to see how compensation changes based on workload.

Manage your workload in BetterHelp

The volume of new and existing customers through the BetterHelp platform is entirely up to you. If you operate an in-person practice and want to supplement your income and add flexibility to your schedule with online counseling, you can.

You can start with a smaller client load and add as you get more comfortable with the platform. Or you can get on board right away and work exclusively through the BetterHelp platform outside of the engagement-based compensation model. The decision is completely yours. Professional and consistent engagement with your clients through the platform will result in consistent payout no matter what size caseload you desire.

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